We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of 1fitnesszone (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://1fitnesszone.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good quality of product, good package and very fast delivery
4 Jul 2019 04:11
Skipping rope of excellent quality, there are no complaints. But came with the procircle logo, and in the description should have come as forcefree +
2 Jul 2019 21:32
Excellent, good store! Ordered in almaty, came quickly! Jump rope is good!
1 Jul 2019 03:25
28 Jun 2019 07:24
Cool jump rope
26 Jun 2019 22:23
26 Jun 2019 03:42
One of the best models of skipping rope. You can believe on the word, i have about a dozen different :) everything is done very carefully, clear tokarochka, smooth coating. Handles of comfortable shape and, most importantly, sufficient length. However, the grooves could be deeper, then sweat would go on them, but this is not critical. To adjust the length of the cord, it is not required to cut-the excess just pass through the handle and do not interfere with the work. To lengthen the cord, just press the sleeve, the cord will be free and it can be pulled back. Wonderful design!
25 Jun 2019 00:35
Great product, recommend!
13 Jun 2019 09:09
The rope came quickly. In felt case. Very cool. Two cane in the set. I recommend
11 Jun 2019 16:42
Excellent product. Gauntlets of great quality and the two strings that came also are quality;
10 Jun 2019 09:49
Thank you, the delivery is very fast. we will collect and see in the work.
6 Jun 2019 13:08
Excellent quality product! Adjustable to height, i arrive before expected d, very fine and resistant packaging, excellent store
2 May 2019 08:39
Extremely high quality. It is very strong and very precise. It is excellent for competition CrossFit. It is automatic Cable (a small adjustment) to measure according to your size. And beyond qualities she arrived very fast. RJ-BR
30 Apr 2019 05:33
Jump rope super. Quality is excellent! Thank you store! I advise you to buy!
7 Apr 2019 14:10
Great product. Excellent quality. It was a month. Many thanks, order boldly, you will not regret it!!
30 Mar 2019 07:47
Delivery in m.o. 2 weeks, skipping rope of good quality, metal handle with bearings and color bright, complete with two cord black and blue, felt bag in the form of an envelope.