We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of 1fitnesszone (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://1fitnesszone.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The goods came quickly enough. But unfortunately not fully tracked despite the paid delivery. About the product, the bottle was almost odorless plastic. Designed only for liquids without pulp and berries, ie juices, compotes and other liquids with any elements of extraneous will not work due to the lack of mesh inside. Fastening of the lid is not strong, slightly staggered. The ring on which the strap is fastened is scrolling without resistance, which did not like. So far, the tightness is normal. After a month of use, i will add a tip. I expected a better product.
5 Jul 2019 07:50
5 Jul 2019 03:02
Came pretty fast. To the post office. The bottle does not exactly match the color that ordered. Some dirty blue, instead of beautiful blue
4 Jul 2019 09:02
10 out of 10
3 Jul 2019 09:02
Shipping 19 days. Very fast. Quality is super. As in the picture. I ordered the second batch for children.
2 Jul 2019 21:45
Everything is fine. Children are happy
2 Jul 2019 09:43
Everything is fine!!! Recommend!!!
2 Jul 2019 07:59
Labai fainos gertuvės personnel.
1 Jul 2019 15:53
Read what plastic peed buy. They write that very toxic and the most dangerous of food plastics. So think about it first.
1 Jul 2019 08:46
Delivery came exactly in the specified time, excellent at least where, the same, already burst from the fall, excellent! Thank you...
1 Jul 2019 00:14
Everything corresponds to the description, came quickly, the store sent very quickly
30 Jun 2019 01:24
Excellent bottle, keeps liquid very well. I bought my son to school.
27 Jun 2019 04:57
Not very good quality of the lid (snaps off on its own) and lock (closed with difficulty), the quality of plastic is also doubtful. I regret that i bought two pieces at once.
25 Jun 2019 13:53
Lovely bottles, came very quickly. The track was fully tracked. For the heat season came very timely. Inside the bottle was a bag with absorbent, a very pleasant smell. On the bottle itself, the lock-lock, in the bag does not shed anything. There is air. I recommend the store and the goods. Thank you!!!