We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of 1fitnesszone (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://1fitnesszone.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag is cute, but small. The girl for the gym can and will do, but the guy, vryadli. Sneakers size 44, probably, will stand back to back in length. My 38, not a big towel, shorts, t-shirt and a bottle of water, that's all, almost a beat. Pockets are also not large, a full-size comb does not break in length. All leather hoods are not leather, dermantin. Will go of course, but look for yourself. Came for a month.
2 Apr 2019 08:24
Norm bag. Quality at level. As usual, 50% cheaper than the speakers)
29 Mar 2019 08:52
The product arrived in good condition.
27 Mar 2019 23:40
The bag is sewn qualitatively, all the seams are even, there are also no complaints to the fabric. Fit me perfectly: includes sneakers, training clothes and a bottle of water. You can put something else small. Purchase satisfied.
23 Mar 2019 08:11
Chic bag! Very dense quality material. Locks and belts with leather trim. The bag is not so big, the cros, the shape and the towel fit into the butt, but i'm very happy for it, because i used to fend off that as a rule sports bags do not keep the shape too well, and very large to carry uncomfortable. Where the zippers are real pockets. That is, three external, plus inside one small and one large with a zipper. Shorter bag fire! Delivery less than a month, the store is also excellent-ordered blue, then changed her mind-immediately agreed to change the color.
21 Mar 2019 11:52
Thank you! Good compact bag. Crocs, sports pants and swimsuit get in))) you can pop 2 bottles of water 2,5 liters.
21 Mar 2019 00:57
The first-class boy in the pool to walk, the most it, small size, only for the child, stylish, i really liked
13 Mar 2019 09:17
I liked the bag, the quality is satisfied, the threads do not stick out... go to the rocking chair ..