We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of 1fitnesszone (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://1fitnesszone.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very quickly came)) Took the child to the cadet body for morning charging, so that the hands do not freeze during tightening on the street and other sports and recreational activities)) In the sportsmaster of such even and did not see!! The child is delighted! Very soft, do not rub, hands do not preach! Today at the offset made 17 pull-ups without jerks in them, and without them made 11-14, well, slid hands and fingers frozen from the crossbar at him... And now-pride platoon))) Took the size l-slightly too large visually, but the child is comfortable, and this is the main thing)) For comparison: they sat perfectly for me. Wedding ring i have 16 sizes, household gloves (yellow ones) i buy s. Smartphone in them is easy to use)) I recommend from the heart⭐⭐⭐⭐⭐
4 Mar 2019 20:40
I didn't get the item but they reimbursed me
19 Feb 2019 23:25
The gloves looks very nice. The outside is neopren but be careful the inside is fleece so it is not gloves for water sports.
18 Feb 2019 08:50
Careful with the lock! You can pull the dog when you fasten it, if you pull it hard. Fixation in the upper position is weak. But insert back is easy, and in general the product is not bad. Running the truth has not yet tried.
17 Feb 2019 22:55
Delivery of bula nadto dougha, the goods will spend the track room (yak was seen as a sign-a sign), and i will give you a scroll to the remaining term. The store asked me for a day, i rozumiv it is possible not to deny and to waste. І axis наступив останній day, суперечку закрили in my користь і here coming повідомлення pro shipping пакунку s невідомим мені tracking number. Otrimavshi, the whole room was mixed (on ali in mena ce go). That's not the way the kostiv turned. Prote seller recommend! Rosemir, in the village of vipadka l, three of the same viareall the night of rosemir, it is easy to obtruyuyu and rizik rosemir shviv. (Bo rosemary rosemary on the middle of statestichna lyudin)
17 Feb 2019 22:28
nice, ideal for sport, lot of place for watches
10 Feb 2019 09:02
The goods did not reach. The store asked to wait if the money does not come back. Opened a dispute and immediately refund.
8 Feb 2019 08:26
Goodyear Shipping way but product okey
4 Feb 2019 22:41
product is super. thank you
3 Feb 2019 23:45
Very good gloves. It's my 3 :-)) Good for car and ski.