We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*Estimated Shipping Time
10-30 Business days
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
10-20 Business days
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of 1fitnesszone (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://1fitnesszone.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
For 988 rubles. june 18 order, received on july 08. The color corresponds, the edges are even, the width is 61 cm, the thickness is 6mm. The material is pleasant, as if velvety on both sides, there is a small effect of memory, you will stand in a stop, there are crumpled traces, then straightened. Hands, legs do not slip, but do not brake. Other yoga mats as if sticky, they are heavier; this is not the same, and light. The tourist foam is also unlike, it is more porous and thick, worse bends; this mat is more elastic foam. The cord for carrying is good, in color. Thank you, for this price and below recommend!
8 Jul 2019 02:59
Cool mat. Moderately soft
3 Jul 2019 03:56
Great mat. Very fast shipping. I recommend the store.
30 Jun 2019 07:29
Very satisfied with this yoga carpet. Excellent quality!
20 Jun 2019 21:19
Rug fire. Steeper than in simulators. Take necessarily!
18 Jun 2019 06:30
The store umnichka, immediately sent the order, came in 19 days. I like the mat, the thickness is 6mm, the color is closer to light green and dark gray. Marriage is not, soft, does not slip. Complete with a lace for transportation.
18 Jun 2019 03:41
very good mat..tho haven't tried it yet.
14 Jun 2019 08:34
Very good quality, comfortable
12 Jun 2019 16:09
Everything is fine, packed on conscience, the mat is beautiful, pleasant to the touch, delivered about a month.
11 Jun 2019 01:44
The mat is super, came quickly. The sister bought the same in the sportsmaster, but more expensive. I liked my testing, take it will not regret it.
9 Jun 2019 01:07
Excellent quality, true
7 Jun 2019 02:12
Excellent mat, a little smell, but very weak, soft, elastic, according to my sensations slippery, but it depends on practice .. I'm happy
6 Jun 2019 08:50
Quickly came the mat, ordered 21.05 took 05.06, the first impression-above all praise, do not compare with other cheaper. Quite heavy, does not bend almost at the edges, rolls out quickly. In the case has not tried yet, but it seems not to slip. Davolno fat. I recommend to buy
4 Jun 2019 18:49
Very nice I can’t tell the difference between my other expensive yoga mat! Will tell all my friends I love the color orange
3 Jun 2019 14:28
In belarus came for a month. Fully corresponds to the description. Very well packed. In the kit is a lace for dressing during storage or transportation. The dark side of the color is completely as in the picture, light slightly with a lilac shade, i even like it more than in the photo. My photo color does not reflect. Does not slip. There is a smell, i hope that it will fade. I recommend both the product and the store.